Surface Pens and Chargers
Make sure your Surface Pen and Charger are clearly labeled with your name!!  If lost or left behind in the classroom it can easily be returned to you. 


How to Check and 
Run Updates
  • Plug in your device (power must be at least 40%)
  • Click on the Windows button in the bottom left corner
  • Click Settings (the gear image)
  • Select Update & Security
  • Click Check for Updates
  • If you have updates, let them download and install 
    • Note - updates will not load if you have your device in battery saver mode
  • Do not disturb the device while the updates are running.  Depending on the updates they could take several minutes.
You can do this on a nightly basis.  It will help your battery last longer and your device run more smoothly!



Watch the short video linked above to personalize your device if you are left handed.


How to Clear Browsing History in Chrome

How to Clear Browsing Data.mp4

Once cleared.....Close then Restart Chrome.






Surface Pro Troubleshooting:
WiFi won't connect?
    1. Click Wifi icon in lower right of taskbar. Disconnect from wifi.  Wait a few seconds, then reconnect.  
    2. If the step above didn't work, Restart your computer.  Click the Windows button, power, then restart.
Device just not working properly?  
    1. Restart your device.  Click Window button (in lower left corner), power then restart.  
    2. Still not working correctly?  Click Windows button, power then shut down.  Wait a minute or so and turn on you device.
    3. Neither of those above options work?  Look for Updates and Run them if indicated.
    4. Still didn't work? Do a forced shut down by holding down the power button for a full 20 seconds.  Release, wait a few seconds then turn your device back on.  
    5. If you still are having issues, see the Tech Dept.
Keyboard is connected but not working:
  1. Carefully disconnect the keyboard from your Surface, then reconnect it.  Most of the time this corrects the problem.
  2. If that didn't work: Restart your device.  Click Window button (in lower left corner), power then restart.  



YouTube Channel Series
on how 
You can be a Surface Pro!

Check out these short videos designed to help you to get productive with your Surface Pro. 
New videos are released each week.
Click the link below: