Our Lady of Mercy School for Young Women will be issuing students in grades 9-12 a Surface Pro at the start of the school year as part of participating in the Mercy Leasing Program. Each device leased through Mercy will be covered under the OLM Self Insurance Policy. The term of the policy will be from lease start date until the student has graduated or transferred away from Mercy. This policy provides the following:
Surface Pros that require normal or routine fixes for failures that are no fault of the student will be fixed. No additional fee or co-pay.
Surface Pros that require any fixes covered by manufacturer’s warranty will be fixed. No additional fee or co-pay.
In the event of a 1st time accidental damage claim for an issue that is not covered by manufacturer’s warranty, the student will receive a replacement Surface Pro at no charge.
In the event of a 2nd or later accidental damage claim for a device that is not covered by manufacturer’s warranty, the student will be responsible for the entire cost of replacement. A loaner device will be issued until the student is able to cover the cost of a replacement device.
In the event of any intentional or willful damage to their device or another student’s device, that student will be responsible for the full replacement or repair cost.
In the event of loss or theft of their device, the student will be responsible for the full replacement or repair cost. OLM will provide as much assistance as is within its power to help locate the missing device, but ultimately cannot be held responsible.
Students will be held to the same level of responsibility for any loaners provided as they are held to for their original device.
All peripherals included with the Surface Pro at the time of distribution (Keyboard, Stylus, and Charger) are subject to one accidental damage replacement free of charge. All accidental damage claims for periphery after the first will be replaced at the student's expense.
Please contact the OLM Main Office if have any questions or concerns regarding the insurance policy.